 The Online Change Register
itgroove is serious about systems reliability, uptime and in ensuring businesses are able to work, without interruption, so that they can concentrate on what is most important to them - the business itself.
When we went looking for a Change Management system that was suitable for our customers, we could not find one that met our requirements. We were looking for a system that provided:
- Ease of use
- Online, set it and forget it (not another system or more hardware or software)
- A database back end so that information can be retrieved quickly and easily
We couldn't find one. So, we made one instead.
Introducing...
Major Change - The Online Change Register
Major Change is a web-based application designed to allow you to easily and efficiently coordinate the change management process within your IT environment. Major Change assists you in introducing effective controls on all changes pertaining to your IT systems and services. These controls help to ensure successful change implementations while minimizing the occurrence and severity of unexpected service issues and outages.
Major Change and the change management process allow for comprehensive documentation and tracking of existing and historical changes, often a requirement under corporate policies and certain government legislation.
Major Change follows the proven, industry-standard change management process through a simple and intuitive interface. The submittal, approval and completion of changes is managed and tracked entirely by Major Change. It also accommodates the external review and implementation processes, performed by your Change Advisory Board (or equivalent authority) and technical teams.
Major Change is customizable to suit your business needs:
- Create multiple users, approvers and administrators – All users are kept up to date with email alerts when a request’s status is changed
- Create multiple clients or subsidiary business units – Define logical partitions to match your business, each client/unit can be independently or globally managed and reviewed
- Create projects and project sponsors – Ensure changes are assigned to the right resources, run reports against specific projects
- Create a comprehensive list of nodes – Know exactly which devices, or groups of devices a change will be performed on
- Create a detailed list of services and applications – Know what services or applications a change will affect and whether it will impact your users
Click here to learn more about Major Change and how Change Management can bring reliability to your network.
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