Focus on YourBusiness – let itGuardian Focus on your IT!

itGuardian can monitor your IT infrastructure so you can focus on your business. itGuardian’s 24 x 7 monitoring, alerting and reporting service provides itgroove with the information, data, network performance trending analysis and security vulnerability information critical to service, plan and manage your IT environment.  itGuardian monitoring setup is simple with an easy-to-use auto-discovery utility coupled with pre-defined best practice management templates. itGuardian allows for customized monitoring based on specific devices and applications, to meet an individual VAR or IT service provider's business requirements. itGuardian can monitor all IP based devices at a customer’s site based on industry based best-practice monitoring policies supplied via itgroove’s custom template library or via custom rules designed by you (the customer). Strong and reliable remote monitoring provided through itGuardian allows you to become proactive and eliminate problems before they occur. Whether you want to monitor a single server, or an entire IT infrastructure, itGuardian has a package customized for you!

• 24x7 Monitoring, Alerting and Reporting
  • Includes all systems, network devices, as well as website performance
  • Monthly reports provided and reviewed by itgroove
• Asset Management
  • Complete summary of hardware & software
  • Comprehensive detail of all hardware and software asset inventories
  • Up-to-date warranty status information
  • Identification of unauthorized software
• Security Assurance
  • Reduced Risk
  • Baseline security scanning to detect security holes
  • Continuous monitoring for viruses, worms, spam ware, and other malware
  • Automated verification of data backup completion and identification of any failed backups
• Preventative Maintenance
  • Automated delivery of preventative services
  • Up-to-date security patches for your desktops and servers and identification of failed or missing patches
  • Comprehensive server health reports for all servers
• Quarterly Business Review
  • Ensure itgroove is aligned with your IT business goals and address any change as they occur
  • Present all the reports itGuardian has captured over the past quarter, ensuring you understand it’s overall impact to your business
  • itGuardian’s QBR summary and reports can include the following (depending on monitoring package):
    • Executive Summary
    • Website Monitoring
    • Windows Server Health
    • Work Completed Summary
    • Site Performance
    • Patch Status Detail
    • Site Health
    • Server Health
    • MBSA and Patch Summary
    • Asset Inventory
    • Device Performance
    • Site Performance
    • Website Performance
  • Review and update you on all the work completed in the last quarter and discuss project(s) in progress
  • Help identify IT solutions that will address existing and future IT requirements allowing you to ultimately make informed financial decisions

You have invested in your IT infrastructure and rely on its performance, security and reliability.  itgroove’s itGuardian service not only ensures you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and Performance monitoring available from our itGuardian service.