itgroove Testimonial - Security
Price's Alarm Systems Ltd
"Price's Alarms has built a network of trust and reliability with our clients throughout Vancouver Island. For our own computer network systems, we have come to trust the professionalism and experience within itgroove. itgroove has provided the consultation, implementation and support necessary to maintain our critical operations. I highly recommend them."
Commissionaires of Victoria
"We have been a client of IT Groove for about a year. In that time they have proven to be an exceptional company providing outstanding customer service. There are three incidents that come to mind that typify their service and dedication:
a. We were having issues setting up our firewall to allow digital video cameras to be monitored via the internet on a Blackberry outside our premises. IT Groove was able to research the problem and come up with a solution which allowed us to demonstrate the capability across the country in Halifax NS;
b. We had an issue with our ERP software and were unable to print reports. IT Groove conducted extensive troubleshooting, identified the problem, fixed it and we were operating normally in no time; and
c. We recently had a workstation fail at a remote site. IT Groove configured one of their own spares, loaded some special applications and had the site back up and running in a matter of hours.
All this to say that they are focussed on their clients’ needs, responsive, innovative in their solutions and dedicated to minimizing problems."
a. We were having issues setting up our firewall to allow digital video cameras to be monitored via the internet on a Blackberry outside our premises. IT Groove was able to research the problem and come up with a solution which allowed us to demonstrate the capability across the country in Halifax NS;
b. We had an issue with our ERP software and were unable to print reports. IT Groove conducted extensive troubleshooting, identified the problem, fixed it and we were operating normally in no time; and
c. We recently had a workstation fail at a remote site. IT Groove configured one of their own spares, loaded some special applications and had the site back up and running in a matter of hours.
All this to say that they are focussed on their clients’ needs, responsive, innovative in their solutions and dedicated to minimizing problems."
John
