Business Performance Division | BC Public Service Agency

"Hi Sean,
Just wanted to thank you again for you expertise and availability when we needed it. The work you contributed was instrumental to the success of the end product. It looks great, and works!

Today it goes live to our 26,000 employees with great new features such as the MyRecords, and MyLocker, all in a beautifully branded custom template.

Thanks again,"

Stepney Marsh

"Dear Sean,
I've written this recommendation of your work to share with other LinkedIn users.
Details of the Recommendation: "I have worked with Sean on two major projects and many smaller ones. The first large project, I was the project manager in charge of merging 6 un-trusting NT domains from around the world into one Active Directory domain, and migrating all 1400 servers, workstations, and users into that domain. I hired Sean as Technical Lead and together we designed the architecture of the new network. Sean directly lead the migration at the Connecticut and Zurich sites, and was involved in the Toronto, Bermuda, and Paris sites. The project finished under budget, one week late, and was considered a resounding success.

The second large project, we were both senior consultants for a large new build for an existing firm splitting from their parent, Sean in charge of Active Directory and Exchange, me in charge of Citrix. This project encompassed 4 countries on both sides of the Atlantic.
We have also built, fixed, rebuilt, or supported together many networks, servers, and applications for smaller reinsurance firms. Sean has an excellent work ethic, amazing Microsoft technical knowledge, and a cheerful attitude. I would work with him any day."


Eric Huntington - CEO
Stepney Marsh

Ambrosia Conference and Event Centre

"Thank You Sean!
Someone once said that computers (and computing) are supposed to make things easier and do so with less paper. The way of the future! Until I was introduced to the Ambrosia Event Manager, I never believed that was possible in a hospitality and catering business. The Event Manager that Sean created (and supports) for the Ambrosia Centre is a work of art. Not only does it allow for seamless access to client and event information, it's paper saver. I consistantly brag to clients and future clients about the simple and sophisticated software based business model that Ambrosia utilizes in its daily operations. The Ambrosia Centre's Sharepoint system is an excellent business tool that allows us to operate in a simple and sustainable manner. Great post Sean and looking forward to more great support from you and the itgroove team."

Anthony Sanna
Sales & Marketing Manager
Ambrosia Conference & Event Centre
www.ambrosiacentre.com

The Craigdarroch Castle Historical Museum Society

"This is just a brief note to thank you and your team for the technical support provided to The Craigdarroch Castle Historical Museum Society.

When you undertook the work to complete the setup of our server and SharePoint services it was immediately evident that the process was going to be an easy one to follow. Your preparation, communication and follow up were very well executed and your staff was supportive and easy to talk to.

One benefit to working with you was the way you looked at the “big picture” when assessing our requirements and limitations. Drawing our attention to some short-term solutions that we can build upon was something that others failed to do for us.

I look forward to working with itgroove in the future and I will be referring people to you without hesitation.

Sincerely"

John Hughes
Craigdarroch Castle
Manager, Operation and Development
www.thecastle.ca

Canadian Union of Public Employees - Local 401

"We came to Sean and the itgroove team with the challenge of finishing an installation that another IT company had not completed.  The team quickly assessed the situation, came up with a plan to fix and complete the installation and executed it perfectly.   It is not easy to come into a project half way but the smart thinking and experience really showed through.  We continue to work with itgroove to improve our internal systems.  They are an invaluable resource.

Sincerely,"

Bob Palmer
Worker Advocate
Canadian Union Of Public Employees - Local 401
Nanaimo, B.C.,
www.cupe-401.com

GeoDigital International

"itgroove is a knowledgeable, helpful and friendly group that I can count on for professional advice and implementation. As a project manager, itgroove is one of my most trusted solution providers."

Jessica Vreeswijk
Project Services Coordinator
GeoDigital International
www.geodigital.net

BC Assessment

“BC Assessment selected SharePoint as the foundation for hosting our Internet and Intranet.   During the design and initial testing of the SharePoint services it became evident we would require assistance in operational implementation as well as ongoing monitoring and management of the new sites.    We engaged itgroove based on their experience and value for delivery.   We have been very pleased with the quality of the resources, knowledge, and their experience with SharePoint.   itgroove goes the extra mile to ensure “IT” happens.”   ”

Dave Thompson
Director, Information Technology - BC Assessment
www.bcassessment.ca

Total Delivery Systems

"Total Delivery Systems Inc. engaged itgroove to support our IT Infrastructure in April 2008. Since itgroove took over from our previous vendor our systems have become very stable & reliable. With itgroove we have now established an infrastructure that we can grow and expand on with confidence. We have followed through on most of their recommendations and are very pleased with the results they promised and delivered on. In addition, we now have a back-up system that we have confidence in so we can return to focusing on our business without worrying about our IT."

Chris Chater
President & CEO
Total Delivery Systems Inc.
www.totaldeliverysystems.com

IBM/AWAC

"I've had the pleasure of working with Sean on two occasions - both where he supplied a team of consultants skilled in networking / Microsoft technologies for engagements that I was responsible for.

Sean and his team went out of their way to deliver value to the customer, making themselves available at a moments notice to respond to customer needs. They demonstrated deep technical expertise - quickly solving complex technical issues that had gone undiagnosed for months by other IT consultants.

I trust Sean to provide sound technical advice and to deliver results. He's also a really great guy to work with."

Catherine Linde
Senior Project Manager - IBM/AWAC

Commonwealth of Learning

“I am so pleased and impressed with the document that you have prepared. They are very professional.  They give me assurance and confidence that everything is in good shape, there are checklists and all issues are tracked. This is the style that most customers dream of their consultants. 
Most consultants underestimate the power & responsibilities of good documentation and the benefits and values of keeping customers informed and trained on their systems – which in turn give the customers more confidence to depend on the consultants for future projects.  
I also appreciate that you always go the extra miles to check, follow-up and make sure that our SharePoint system is running smoothly.”

Anna Lee
Commonwealth of Learning
www.col.org

Ambrosia Conference & Event Centre

"The team at itgroove have proven time and time again to be complete professionals in the world of information technology. Since the very beginning of our working relationship 4 years ago they have risen to every challenge and overcome them all in order to make our technology work for us effectively and reliably.

We were recommended to MS SharePoint by Sean and had no hesitation taking his advice. The set up and installation was carried out on time, on budget and to our schedule. The training we received at the outset and since has been clear, easy to follow, understandable and enjoyable. SharePoint has proven invaluable for our operation and as we get to understand the system more intimately I can see how it will allow us to grow and work more effectively growing with us and providing a solid platform for our future business. Having just scratched the surface of it’s potential, I look forward to a time when we are fully able to harness the power of this outstanding system.

I refer Sean and the itgroove team often and will continue to do so as well as looking forward to many more years of working together."

Steve Walker-Duncan
Ambroisa Conference & Event Centre
Victoria, BC
www.ambrosiacentre.com

Wireless Ventures Ltd

"Sean is first class, top of the food chain, THE expert. I work and live in the IT and Telecoms world and every single time over the last 7 years I have had a problem that no one else could resolve I have found the answer with Sean.

Sean just knows how to get it done. Even other experts in the IT field recommend Sean. That says it all. I can think of two times in recent memory that I have gone to a local IT consulting firm and contacted their top person for very high level work and they have told me straight, "oh you need this guy Sean Wallbridge!"

In my experience you can spend an hour troubleshooting yourself, but you need to recognize when you hit your own professional limits; then call Sean. I have been a direct customer of Sean where he helped us launch the first GSM network in Bermuda, I have helped Sean with some of his projects and I have most recently partnered with Sean to solve some of my customer issues that no one else has been able to do so quickly, efficiently and cost effectively.

Keep Sean in your contacts!"

John Manderson
Bermuda
www.wirelessventures.com

Westcoast Oral Surgery

"Our practice was expanding and itgroove assisted us by advising on the best solution to meet our needs. Our office is now more efficient and our IT is reliable and fulfills our business requirements perfectly. itgroove is professional, personable and very responsive. We recommend them to help your business as they did for us."

Dr. Brian Draper
Westcoast Oral Surgery
Victoria

FSC International

"FSC International is a design/build company that relocated its design studio to Victoria three years ago. itgroove very efficiently set up our new office systems including the server, networks, domain and email accounts. Our work requires transferring large drawing files and construction documents to clients in other countries and itgroove set up the necessary secure portals to support this.  In our experience they are exceptionally well informed and quick to grasp what we needed. Sean, Darren and Avi are all remarkably friendly and therefore a pleasure to deal with."

Daniel Adam
Chief Architect, FSC International
Victoria Office

Canwest Accounting

"We are extremely happy with Sean and his team at itgroove. They installed our new server and upgraded our desktops without any downtime for our business. We deal in very time sensitive and confidential data, so we rely on itgroove to keep us working. The team at itgroove are extremely competent and totally reliable – the ultimate professionals. Everyone at itgroove is friendly, personable and extremely competent. We would not hesitate to recommend them!"

Sharlane Bailey
Manager, Canwest Accounting
Victoria
www.canwestacounting.ca

Price's Alarm Systems

"Price's Alarms has built a network of trust and reliability with our clients throughout Vancouver Island.  For our own computer network systems, we have come to trust the professionalism and experience within itgroove.  itgroove has provided the consultation, implementation and support necessary to maintain our critical operations. I highly recommend them."

Jim Brohm
Operations Manager
Price's Alarm Systems Ltd
www.pricesalarms.ca

Bermuda Law Reports

"Sean and itgroove have assisted me numerous times with setup and implementation of Bermuda Law Reports Ltd. I regularly turn to him for advice on security issues, website design and general IT queries. Service is foremost in his mind and results are both time and cost effective."

Karen Skiffington
Bermuda Law Reports, Bermuda
www.bdalawreports.net

QuoVadis

"If I could have chosen more than 3 boxes to check above I would have! Sean's depth of knowledge is such that at time he seems to have "written the book"."

Tony Nagel
QuoVadis, Bermuda
www.quovadis.bm

"itgroove has provided extensive services to both our company and our clients over the past several years. As a managed security provider, QuoVadis has exacting standards for the design, installation, and maintenance of our technology. We consider itgroove to be a reliable and efficient resource for critical tasks.
"Sean is smart and reliable. He combines great technology skills with an understanding of how they can help your business. He's a great person to have on your team when the pressure's on."

Stephen Davidson
Vice President , QuoVadis, Bermuda
www.quovadis.bm

Invesdex

"itgroove's breadth of knowledge is impressive and they use their time efficiently. They bill fairly and are sensitive to budget constraints. Particularly commendable has been their willingness to teach our on-site staff. Now those administrative tasks can be performed easily without needing to consult an outside IT professional (even though such instruction ultimately cuts down on itgroove's billable hour opportunities with us)."

Valere Costello
President & CEO, Invesdex, Bermuda
www.invesdex.com

ISI Publications

"Our company relies on technology, web sales and email. Our people are spread around the globe, our budget is not immense and we face new challenges daily. itgroove provides unparalled service and support which has proven critical to our success. From desktop freezes, to critical security threats and the wide gamut of issues in between, itgroove deals with all that we throw at them. Unlike support we have had in the past, itgroove takes the time to think through the implications of their proposals for our core business, making concrete suggestions as to improvements we can make and the cost benefits involved in a clear and concise way, with no techno-babble."

Sarah Barham
Founder and Director, ISI Publications
www.isipublications.com

Partner Reinsurance Ltd.

"I would like to formally thank you for a job well done by Sean Wallbridge on the Global Windows 2000 Infrastructure project we recently completed.
The project involved merging six Windows NT4 un-trusting domains into one Active Directory (AD) domain. The scope included migrating seven hundred computer accounts, creating seven hundred user accounts and migrating old profiles to the new accounts, migrating all TCP/IP services into the AD machines, and training Local IT departments in their new environment. Sean was directly involved in the Toronto, Bermuda, Greenwich, Zurich, and Paris migrations.
Sean acted as Technical Lead in the project and together we designed the AD and TCP/IP services. As usual, Sean demonstrated exceptional skill and knowledge of the subject, showed great dedication to the project in the long hours worked during each site migration."

Eric Huntington
IT Project Manager, Global Infrastructure, Partner Reinsurance Ltd.
www.partnerre.com

Latin American Re

"I hired Sean Wallbridge from [previous company] - one of my competitors here. He did in one week what I couldn't in a year. He ignored Microsoft's advice, and immediately advised...<insert technical jargon>"

Joe Geaney
IT Manager, Latin American Re

Canadian Breast Cancer Foundation

"I am pleased to recommend itgroove limited to anyone requiring technical support for their home or business. I was impressed with Sean's technical knowledge as well as his courteous and friendly manner. I would not hesitate to recommend him and his company to assist anyone with their computer issues."

Karen Green
Office Manager, Vancouver Island Branch, Canadian Breast Cancer Foundation
www.cbcf.org

Sidney Pier Hotel & Spa

"We're delighted to have IT Groove as part of the Sidney Pier team.  Technology can be frustrating when it doesn't function the way it was designed to.  We no longer have to worry about losing valuable time due to "technical difficulties"."

Amber Fiddler
Director, Sales & Marketing
www.sidneypier.com

"Hi Sean,
I just wanted to let you know how great Avi has been.  He has been attentive, prompt, informative and very helpful.  As have you!!!  Anyway - I just wanted to say how pleased I am to finally be in a position of having such confidence in our support.  Thanks so much."

Lisa Hall
General Manager
www.sidneypier.com

"Hi Avi,
At all times in dealing with you, Sean, Darren and David you have demonstrated a world-class commitment to service excellence. Keep it up and there's no way of stopping you."

Markus Gressier
Past General Manager
www.sidneypier.com

Executive House Hotel

"Earlier this year, the Executive House Hotel had decided to upgrade their Property Management System. itgroove came highly recommended by a colleague, so we proceeded to make contact. During the initial meeting, I was very impressed at itgroove's aptitude for ascertaining our business requirements. itgroove provided me with a complete and concise quote and project plan which was accepted and executed with precision.
Ever since implementation, itgroove has proactively managed our infrastructure and have thus provided 100% availability for our line of business applications. I would highly recommend itgroove not only as a trusted IT advisor, but a dependable and reliable managed services provider. Keep up the good work guys!"

Kent Mcfayden
Property/Purchase Manager , Executive House Hotel, Victoria BC
www.executivehouse.com

Osler Systems

"I sought advice, got recommendations and upgraded all four of our back-end servers according to itgroove's suggestions. Now they're monitoring our critical systems, including our Network, Email, File and Database Servers, and I can sleep at night."

Mark Sudul
General Manager, Osler Systems, Sidney BC
www.oslersystems.com

MD Esthetics

"We invested heavily in the best medical software," says Milkovich. "The staff at itgroove coordinated the purchase of our hardware, the installation of the hardware and the software, and the training of our staff. They worked out a timeline and stuck to it. We really appreciated that. Everything was seamless, and they were very professional."

Dr. Dan Milkovich
Medical Director, MD Esthetics, Victoria BC
www.lookamazing.ca

RG Facilities and Victoria Salmon Kings

"itgroove has been the technology provider of the Victoria Salmon Kings since the team's inaugural season and has grown to include the Save-On-Foods Memorial Centre and RG Facilities, Victoria.  I know I can depend on the quality of knowledge and professionalism provided by itgroove, whether it be supporting the arena's technology, managing our websites or assisting us in developing new products and services."

Dave Dakers
President, Alternate Governor
Victoria Salmon Kings & Save-On-Foods Memorial Centre, Victoria BC
www.salmonkings.com, www.sofmc.com

Ambrosia Convention & Event Center

"itgroove assisted us in the acquisition of an existing business and its legacy technology, and expertly merged our technologies to produce a single, cohesive platform.  Our business requirements were gathered and the appropriate technology was provided and implemented swiftly.  In addition, itgroove helped us automate some of our business processes, to streamline our operations.
Throughout our technology implementation and now in ongoing support, itgroove's staff have been very helpful, responsive and professional.  We are confident in our technology with itgroove as a business partner and this allows us to concentrate on what we are good at - events and catering".

Lori Walker-Duncan
Co-owner - Ambrosia Convention and Event Centre, Victoria BC
www.ambrosiacatering.ca

SBI

"Sean is one of only a handful people that truly helped me become a better IT consultant. His passion for technology and his ability to unite systems to work together as part of a total solution truly make him a leader in the field."

Gordon Skinner
Network Technologist - SBI, Bermuda
www.sbi.bm