Vancouver Island Health Authority
"We contracted itgroove in the fall of 2012 to help our operations team (due to a resourcing crunch) in supporting our SharePoint 2007 environment while building out a new SharePoint 2010 development environment as part of our SharePoint Services project. Sean's knowledge of SharePoint architecture was very welcome in discussions with our internal stakeholders. In addition, Keith was instrumental in moving several enormous site libraries which contained hundreds of thousands of records into a new archive web application which will reduce the time required to index our SharePoint for search. Finally, Colin was instrumental in replatforming a pilot InfoPath form for ergonomic assessments which had stopped working. Not only was he able to port it to a new server environment but he was also able to correct some of the underlying code which will make it 100% easier to port to the production environment when ready. In short, itgroove was the extra set of (experienced) hands we needed, when we needed them."
Craig Mercer Project Manager – SharePoint Services Vancouver island Health Authority
BC Public Service Agency
"The BC Public Service Agency (PSA) provides leadership and services in human resources across all of the ministries within the Government of British Columbia. The PSA needed help in designing and implementing three SharePoint site collections to better serve the needs of clients across the government – HR Project Requests and Management, HR Intranet and “Lean Initiatives”. PSA chose itgroove Professional Services as our partner in this project as we had worked with Sean and his SharePoint team on other successful SharePoint projects. Sean and Colin worked closely with our internal team to leverage the three new hosted site collections and helped to demystify the whole SharePoint “branding process” along the way. It is very important to PSA that the branding solution is consistent across all site collections and all purposes and itgroove ensured our success in this area. Sean and Colin also helped our team develop several different SharePoint web applications. The most notable success was with our “Lean Project initiative” which integrates requests and project management processes leveraging SharePoint, InfoPath electronic forms and SharePoint workflows. itgroove used a rapid and collaborative development process for this particular site to help educate our people on the “how’s” and “why’s” within SharePoint. PSA can leverage this knowledge in the future with other SharePoint projects and it will help us to drive more value and capabilities out of our SharePoint investment. We highly recommend itgroove and their SharePoint team to anyone looking for focused SharePoint consulting and implementation help."
Jeff Dorion M.Com (HRM), PMP Technical Project Manager Business Performance Division BC Public Service Agency
BC Public Service Agency
"I have four years of university teaching experience in IT and I would say Sean is absolutely top notch in terms of knowledge and teaching skills. He has the practical background with clients to give a level-headed view of the technology, too. It is little wonder that he is a Microsoft "Most Valuable Professional".
Don Moffat BC Public Service Agency
Tuscany Medical Clinic
"itgroove has helped us set up an office network and server for running our Electronic Medical Records software. They have been very friendly and a pleasure to work with.
The initial installation was done so quickly and professionally that we have asked them to continue providing ongoing network maintenance and support. Any issues that arise are addressed literally within a few minutes of sending them an email. They even do their maintenance work on evenings and weekends so that the office is not disrupted during business hours. I couldn't be happier and would recommend them to anyone."
Business Performance Division | BC Public Service Agency
Just wanted to thank you again for you expertise and availability when we needed it. The work you contributed was instrumental to the success of the end product. It looks great, and works! Today it goes live to our 26,000 employees with great new features such as the MyRecords, and MyLocker, all in a beautifully branded custom template. Thanks again,"
Canadian Union of Public Employees - Local 401
"We came to Sean and the itgroove team with the challenge of finishing an installation that another IT company had not completed. The team quickly assessed the situation, came up with a plan to fix and complete the installation and executed it perfectly. It is not easy to come into a project half way but the smart thinking and experience really showed through. We continue to work with itgroove to improve our internal systems. They are an invaluable resource.
Bob Palmer Worker Advocate Canadian Union Of Public Employees - Local 401 Nanaimo, B.C., www.cupe-401.com
“BC Assessment selected SharePoint as the foundation for hosting our Internet and Intranet. During the design and initial testing of the SharePoint services it became evident we would require assistance in operational implementation as well as ongoing monitoring and management of the new sites. We engaged itgroove based on their experience and value for delivery. We have been very pleased with the quality of the resources, knowledge, and their experience with SharePoint. itgroove goes the extra mile to ensure “IT” happens.” ”
Dave Thompson Director, Information Technology - BC Assessment www.bcassessment.ca
Commonwealth of Learning
“I am so pleased and impressed with the documents that you have prepared. They are very professional. They give me assurance and confidence that everything is in good shape, there are checklists and all issues are tracked. This is the style that most customers dream of their consultants. Most consultants underestimate the power & responsibilities of good documentation and the benefits and values of keeping customers informed and trained on their systems – which in turn give the customers more confidence to depend on the consultants for future projects. I also appreciate that you always go the extra miles to check, follow-up and make sure that our SharePoint system is running smoothly.”
Anna Lee Commonwealth of Learning www.col.org
Westcoast Oral Surgery
"Our practice was expanding and itgroove assisted us by advising on the best solution to meet our needs. Our office is now more efficient and our IT is reliable and fulfills our business requirements perfectly. itgroove is professional, personable and very responsive. We recommend them to help your business as they did for us”.
Dr. Brian Draper Westcoast Oral Surgery Victoria
Canadian Breast Cancer Foundation
I am pleased to recommend itgroove limited to anyone requiring technical support for their home or business. I was impressed with Sean's technical knowledge as well as his courteous and friendly manner. I would not hesitate to recommend him and his company to assist anyone with their computer issues.
Karen Green Office Manager, Vancouver Island Branch, Canadian Breast Cancer Foundation www.cbcf.org
I sought advice, got recommendations and upgraded all four of our back-end servers according to itgroove's suggestions. Now they're monitoring our critical systems, including our Network, Email, File and Database Servers, and I can sleep at night.
Mark Sudul General Manager, Osler Systems, Sidney BC www.oslersystems.com
"We invested heavily in the best medical software," says Milkovich. "The staff at itgroove coordinated the purchase of our hardware, the installation of the hardware and the software, and the training of our staff. They worked out a timeline and stuck to it. We really appreciated that. Everything was seamless, and they were very professional."
Dr. Dan Milkovich Medical Director, MD Esthetics, Victoria BC www.lookamazing.ca